Privacy Notice

We are Northstar Plumbing and Heating LTD (company number 17233034), the controller responsible for your personal data. Contact us about data protection at info@northstarplumbingandheating.co.uk.

What we collect

Details you type into our contact form (name, phone, email, postcode, message) and basic technical data needed for the site to run securely (IP address, browser type, server logs). We do not run analytics or advertising cookies on this site.

Why we use it

To respond to your enquiry and quote for your job (our legitimate interest in running the business), and to keep the website secure.

How long we keep it

Only as long as we need it to deal with your enquiry and any resulting work, and to meet legal and accounting requirements. We review and delete data we no longer need.

Who we share it with

Our website hosting provider, who processes data on our instructions. We do not sell your data.

Your rights

You can ask to see, correct, erase or restrict the data we hold about you, or object to our use of it. Use the contact details above. If you have unresolved concerns you can complain to the Information Commissioner's Office at ico.org.uk.